- Upon receipt of merchandise, customer must inspect delivery. Any damages or shortages must be noted on the trucker’s delivery receipt.
- Complete Claim form for shortages & damages must be submitted to your sales representative within 72 hours of receiving order.
- Prior approval is required before any returns can be accepted.
- All returns are subject to 15% handling charge.
- Some items cannot be returned if they are opened.
- You may exchange your clothing item for a different size or color, if they are in the original packaging and isn’t a special order. You will be subject to a restocking fee of 10% and pay for return shipping.
- Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
